What is virtual (online) design?

Virtual Design is interior design that is completed entirely online. Through OHC’s process, we come inside your home “virtually” to see your space and help you bring your visions to life. No in-person contact is made, but rather, we gather information through an online questionnaire and a discovery call via Zoom or Facetime. You will receive your final design PDF with vision board, shoppable links, and an email with detailed explanations.

What is the benefit of virtual design?

With virtual design, we can serve clients across the US, not just in our local area like most interior design companies. Ultimately, our process allows our clients a convenient and affordable way to get a designer inspired home without spending thousands of dollars on the process of hiring a local designer. Not to mention, saving you time and money spent returning those things to the store that you love while out shopping but don’t quite go with the room when you get home ;)

What is the process?

Begin by choosing the right design package here. If you have any questions on which package fits your project best, reach out to us here and we can help or provide a custom quote. Once payment has been received you will complete an online design questionnaire and submit your inspiration pictures. A virtual design consultation is then scheduled to go in-depth on your budget, style, measurements, and scope of project. Once we have collected all the required information, we will begin working on your 2D vision board. A final design vision board PDF with shoppable links will be emailed with detailed explanations. One revision is included in our packages to make sure we get your final design just right! You can view our Terms of Service here.

When we have completed the design, you will have a vision to bring to life that includes items from well-known online retailers where you love to shop, a custom designed space that is cohesive throughout - all within your budget, your design style, and at your convenience.

How long is the process?

Depending on your needs, the process can range from an average of 2-4 weeks. We suggest waiting until you are ready to start purchasing within 10 days of receiving the design. Due to the nature of online shopping, suggested items can go out of stock quickly. If a linked item goes out of stock within 10 days of receipt of final design, we will re-source items at no cost. After 10 days have passed a $50 fee is applied to re-source the item.

What if I don’t love my design?

Not in love with the first vision board presented? No problem! We will schedule a call to discuss where we missed the mark and how we can turn it into something you love! One revision is included in the process within 10 days of delivery. Please keep in mind that designs will be based on inspirational pictures provided.

What budgets do you work with?

We will design based on all budgets! Please keep in mind that in order to provide high quality furniture pieces, we suggest a starting budget around $8,000-$10,000 for larger areas like living and master bedroom or $5,000-$10,000 for master bedrooms and dining rooms. We can and will provide designs that fit into smaller or larger budgets.

What online retailers do you use?

All our linked items will be from retailers that you know and love. Most of the items will be sourced from: Pottery Barn, West Elm, Haverty’s, Crate & Barrel, Arhaus, Anthropologie, McGee & Co, Ballard Designs, and Wayfair. We do source from outside these places, but these are a good reference of quality pieces we use in our designs.

What if I don’t love the item when I receive it in person?

Opened the box to realize the product is not what you thought you were purchasing? We get it, it happens. Like with any online shopping, there is always a chance that the item may not be as pictured or described. All items will be from well-known retailers that allow refunds. The client will be responsible for initiating and facilitating the return/refund, but we will work with you to source another item at no additional cost. We always suggest reading reviews and looking at the real-life pictures submitted to get an idea of what the product actually looks like, before moving forward with a purchase. If you come across something that you don’t think is going to be a good fit in your space, please reach out to us before ordering to correct any issues!

What if I want to purchase an additional room or space, after I have already purchased one?

No problem! Since we offer discounts on additional rooms or spaces, we can invoice you for the remaining rooms or spaces you would like completed.

I have an open floor plan layout, how many packages do I need to purchase?

You will need to purchase a room package for each space in your layout. For example, you would like OHC to design your open living room, dining area, and entryway as they are all visible when you walk into your home -- This would be 3 separate rooms/spaces. Please contact us here if you are unsure which package fits your project best.